Arcade Machine Company - Quality Redemption & Lottery Machines | PALM FUN

About PALM FUN: Leading Arcade Machine Company

PALM FUN stands as a premier arcade machine company specializing in the production of superior quality redemption game machines, mechanical lottery machines, coin pusher machines, and raffle machines. Established in 2015, we have built a reputation for innovation and reliability in game machine manufacturing. Our expert team of development engineers, operating from a state-of-the-art 3,000-square-meter factory, ensures our products lead the industry in quality and performance.

Our Range of Exceptional Arcade Machines

At PALM FUN, we pride ourselves on creating a diverse range of arcade machines, each designed to deliver an unmatched gaming experience. Our redemption game machines are engineered to captivate players, while our mechanical lottery machines promise excitement and engaging gameplay. Each product is crafted with precision and tested thoroughly, ensuring safety and durability, which reinforces our reputation in the arcade industry.

Cutting-Edge Designs and Technologies

Innovation is at the heart of our product development. PALM FUN incorporates the latest technologies and cutting-edge designs into every arcade machine we manufacture. Our development engineers continuously refine each machine to optimize playability and user engagement, creating an immersive gaming atmosphere. From sleek cabinet designs to intuitive interfaces, our machines are built to attract and retain players, fostering repeat business for operators.

Global Reach and Commitment to Quality

With a presence in over 50 countries, PALM FUN's arcade machines are enjoyed by millions around the globe. Our commitment to quality and customer satisfaction has enabled us to establish a strong international clientele, while our robust support and sales services ensure seamless operation and satisfaction. When you choose PALM FUN, you're selecting a partner dedicated to excellence in arcade machine manufacturing.

Join the PALM FUN Family Today

Experience what sets PALM FUN apart in the world of arcade games. Whether you’re entering the arcade business or expanding your current offerings, our redemption game machines, mechanical lottery machines, and coin pushers provide the entertainment and revenue potential you're seeking. Contact our team today to learn more about how we can elevate your gaming experience and become part of your success story in the arcade machine industry.

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PALM FUN Advantages
  1. Realize your ideas

    Tell us your game ideas, we will turn it into reality. From R&D to production, realize the game idea under our cooperation.

  2. Triple Win Strategy

    We believes that a successful business relationship should be a triple win situation. As a manufacturer, we strive to provide high quality products and services to meet market demands. Customers are our partners, through our high-quality products, enhance their market share. And players reap their own joy from our games.

  3. Impeccable service and after-sales support
    We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.
FAQ:
Research & Development, how hard is the birth of one new redemption machines?

In the market wave, after years of precipitation, manufacturers can truly grasp the psychological characteristics of consumers, accurately set the game time node to control the winning range, in the game process, by inducing the player's inner expectation value and the stimulation of winning the prize, get the actual consumption experience, actively extend the game time, improve the consumption frequency and proximity value. In fact, a high-quality redemption ticket machine needs to go through a very long, rigorous and thorough research and development process, which is difficult and difficult for non-industry people to understand. From research, proposal, to art, writing algorithms, to internal testing, field testing, modification, and finally listing, all need to go through a series of cumbersome processes that are difficult to calculate.

What details should be paid attention to in the operation of redemption machines?

1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.

Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.

How to select and match redemption machines?

1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

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