Custom Arcade Machines | Tailored Designs by PALM FUN

Experience Tailored Gaming with Custom Design Arcade Machines

Step into a world where your gaming dreams come alive with PALM FUN’s custom design arcade machines. Our expert team specializes in crafting high-quality, personalized gaming experiences that perfectly match the aesthetic and functional needs of any gaming venue. As industry leaders in mechanical lottery and coin pusher machines, our creations promise not only enjoyment but also durability and seamless performance.

Innovative Designs Catering to Your Unique Style

At PALM FUN, we understand that every gaming enthusiast and venue owner seeks uniqueness in their games. Our arcade machine custom designs stand as a testament to innovation and style. Each machine is engineered by our skilled development team who blend artistry with cutting-edge technology to produce visually appealing and operationally superior products that resonate with your personal taste. Whether you desire a nostalgic retro vibe or a futuristic aesthetic, our custom solutions cater to every imagination.

Advanced Engineering for Superior Performance

Our passionate development engineers not only focus on aesthetics but also emphasize superior performance in every unit we create. With a 3,000-square-meter production facility and state-of-the-art equipment, PALM FUN ensures that each arcade machine is built for long-lasting, high-quality gaming. Our commitment to excellence guarantees that your customized machines will provide an unparalleled user experience, engaging players while minimizing downtime.

A Trusted Global Brand in Customized Arcade Solutions

PALM FUN’s reputation as a trusted arcade machines manufacturer stretches across over 50 countries, reflecting our dedication to quality and customer satisfaction. Founded in 2015, our brand has consistently led the industry in innovation and client-centric approaches. We are committed to not just meeting but exceeding the expectations with each custom arcade design, solidifying our position as a global leader in the entertainment sector.

Engage and Delight Your Audience with PALM FUN

When you partner with PALM FUN, you are investing in an Arcade Machine Custom Design that enhances the entertainment value of your venue. Our products are crafted to attract, engage, and retain players, ensuring your business enjoys continuous patronage. Whether you operate a bustling amusement park, a trendy arcade bar, or a family-friendly fun center, our bespoke machines promise to deliver functionality, flair, and fun in equal measure. Discover how PALM FUN can elevate your gaming environment today!

PALM FUN Advantages
  1. Perfect after-sales service

    We will track the machines we sell. If you have any questions about our machines, please feel free to contact us, we promise to solve your issues within 48 hours.

  2. Impeccable service and after-sales support
    We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.
  3. Unwavering customer focus
    Our focus is on the customer. Through self-sufficiency, reliability, experienced teams, and rigorous quality control, we ensure that our customers receive not just products, but an unparalleled level of service, support, and satisfaction. Choose us for a seamless experience and mechanical redemption machines that exemplify excellence.
  4. Triple Win Strategy

    We believes that a successful business relationship should be a triple win situation. As a manufacturer, we strive to provide high quality products and services to meet market demands. Customers are our partners, through our high-quality products, enhance their market share. And players reap their own joy from our games.

  5. Customer Satisfaction

    Meeting customer needs and providing top-notch customer service were the top priorities for PALM FUN.We deeply understood that customer recognition is the foundation of brand success.

FAQ:
How to place the redemption machines in a right place?

One of the key features of redemption machines is that they primarily thrive on the ambiance of the venue. For instance, a coin pusher and a simulator can operate independently, but having only one redemption machine is not feasible. Therefore, when it comes to the placement of redemption machines, consider the following:
1,Ensure that the placement and layout of the equipment are distinct and centralized.
2,Keep noise levels low and avoid having a line of sight that spans too far to prevent players from easily taking in everything, which may slow down their movement.
3,Avoid clustering high-ticket payout machines and disperse machines of the same style.
4,Mix popular machines with less popular ones and avoid placing all popular machines together.

What is the character of mechanical redemption machine?

Mechanical redemption machines play a role in rapidly consuming game tokens, with just a few seconds or a dozen seconds needed for one token to be inserted and the experience completed. From a revenue perspective, coin pushers or token pushers are considered the most ideal machines, and we define them as neutral machines. However, some venues are currently too eager to purchase an excessive number of these neutral machines, hoping for substantial additional profits. In reality, this often leads to a decrease in token intake for one coin pusher when another is purchased. Venues should pay more attention to skill-based experiential redemption machines that not only generate revenue but also provide an entertaining experience. This feature is most apparent in mechanical redemption machines. By using skill-based challenges and rewards as a driving force, they attract players to insert more tokens, earn more tickets(reward points), and cater to various age groups. Both adults and children enjoy playing these machines, achieving a sense of accomplishment through skill-based gameplay at the venue. It also ensures the venue's sustainable revenue, with the most crucial aspect being that skill-based mechanical redemption machines generate incremental income for the venue.

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

How to select and match redemption machines?

1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)

The revenue proportion of redemption machines

No matter the arcade halls or children’s playgrounds, the revenue from redemption machines accounts around 40% of the total revenue of the premises, supporting most part of the profit margins. In certain establishments, the revenue share from redemption machines exceeds 50%, which significantly benefits profit margins and enhances competitiveness. It can be said that, the absence of redemption machines would cause generally weaken the revenues, competition and sustainable operation of your game halls. The lack of emphasis of redemption machines is the most important factor to cause some game halls shut down.

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