Custom Arcade Machines - High-Quality & Innovative Designs

Experience Unmatched Custom Arcade Machines

At PALM FUN, we redefine the gaming experience by offering top-notch, custom arcade machines. Designed to captivate players and elevate entertainment venues, our machines merge cutting-edge technology with timeless gaming enjoyment. Whether it's a coin pusher machine or a mechanical lottery machine, each creation is precisely crafted to add excitement to your gaming space and ensure longevity.

Innovative Designs Tailored for You

Our custom arcade machines are not just about function; they are about innovation and personalization. Our team of more than a dozen skilled development engineers is dedicated to transforming your vision into reality with bespoke designs. Perfectly blending creativity and technology, each machine is a masterpiece that promises to engage players in ways never before imagined.

High-Quality Manufacturing Standards

Boasting a 3,000-square-meter factory, PALM FUN is committed to manufacturing arcade machines that meet the highest standards of quality. Each component is carefully crafted and scrutinized to ensure that our machines are robust, reliable, and ready for countless hours of fun. This commitment to excellence has positioned us as industry leaders, bringing unparalleled gaming experiences to over 50 countries worldwide.

Enhanced Gaming Experience for Your Venue

Elevate your gaming venue with PALM FUN's custom arcade machines, designed to captivate and thrill. Our comprehensive collection includes mechanical lottery machines, coin pushers, and raffle machines, each designed to add a unique dimension to your entertainment offering. Whether you’re looking to enhance an existing setup or embarking on a new venture, our machines deliver the excitement and durability you require.

Personalized Service and Global Reach

PALM FUN is more than just a manufacturer; we are your partner in creating compelling gaming experiences. From initial consultation through to design, production, and after-sales service, our comprehensive approach guarantees satisfaction at every stage. Trusted by businesses worldwide, our machines are a testament to our unwavering commitment to excellence.

Why Choose PALM FUN?

Choosing PALM FUN means investing in quality, innovation, and service. Our arcade machines not only promise to draw crowds but also ensure an impressive return on investment. Discover the difference of a customized gaming solution with PALM FUN and join a global network of satisfied clientele who trust us for their arcade machine needs.

arcade machine custom Display

PALM FUN Advantages
  1. Impeccable service and after-sales support
    We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.
  2. Customer Satisfaction

    Meeting customer needs and providing top-notch customer service were the top priorities for PALM FUN.We deeply understood that customer recognition is the foundation of brand success.

  3. Unwavering customer focus
    Our focus is on the customer. Through self-sufficiency, reliability, experienced teams, and rigorous quality control, we ensure that our customers receive not just products, but an unparalleled level of service, support, and satisfaction. Choose us for a seamless experience and mechanical redemption machines that exemplify excellence.
FAQ:
Research & Development, how hard is the birth of one new redemption machines?

In the market wave, after years of precipitation, manufacturers can truly grasp the psychological characteristics of consumers, accurately set the game time node to control the winning range, in the game process, by inducing the player's inner expectation value and the stimulation of winning the prize, get the actual consumption experience, actively extend the game time, improve the consumption frequency and proximity value. In fact, a high-quality redemption ticket machine needs to go through a very long, rigorous and thorough research and development process, which is difficult and difficult for non-industry people to understand. From research, proposal, to art, writing algorithms, to internal testing, field testing, modification, and finally listing, all need to go through a series of cumbersome processes that are difficult to calculate.

What details should be paid attention to in the operation of redemption machines?

1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.

Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.

How to place the redemption machines in a right place?

One of the key features of redemption machines is that they primarily thrive on the ambiance of the venue. For instance, a coin pusher and a simulator can operate independently, but having only one redemption machine is not feasible. Therefore, when it comes to the placement of redemption machines, consider the following:
1,Ensure that the placement and layout of the equipment are distinct and centralized.
2,Keep noise levels low and avoid having a line of sight that spans too far to prevent players from easily taking in everything, which may slow down their movement.
3,Avoid clustering high-ticket payout machines and disperse machines of the same style.
4,Mix popular machines with less popular ones and avoid placing all popular machines together.

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

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