High-Quality Pinball and Arcade Machines | PALM FUN

Superior Quality and Craftsmanship

At PALM FUN, our dedication to excellence is evident in every pinball and arcade machine we produce. Leveraging years of expertise since our establishment in 2015, we have specialized in creating High-Quality mechanical lottery machines, coin pushers, and raffle machines. Each product is meticulously crafted in our sprawling 3,000-square-meter factory by a team of skilled engineers, setting the industry standard for quality and performance.

Innovative Design and Advanced Technology

Our pinball and arcade machines incorporate cutting-edge technology to deliver unparalleled gaming experiences. Our team of more than a dozen development engineers work tirelessly to integrate the latest advancements in game machine technology, ensuring that our products not only meet but exceed the expectations of gaming enthusiasts around the globe. Whether you're looking to enhance your arcade's appeal or seek a thrilling addition to your home gaming setup, our machines are built to impress.

Global Reach and Renowned Reputation

PALM FUN takes pride in its global footprint, with our products delighting customers in over 50 countries worldwide. Our commitment to quality and customer satisfaction has positioned us as a leader in the gaming industry. Our machines are designed to captivate audiences, enhance user engagement, and drive revenue for businesses, making them an essential investment for any game or entertainment venue.

Customer-Centric Approach and Reliable Support

Understanding the needs of our clients is at the core of PALM FUN's philosophy. From initial consultation to after-sales support, we offer comprehensive services to ensure a seamless experience. Our customer support team is always ready to assist with inquiries and provide solutions, reinforcing our dedication to fostering long-term customer relationships.

Choose PALM FUN for Your Arcade Needs

When it comes to pinball and arcade machines, look no further than PALM FUN. As a top manufacturer in the industry, we combine passion with precision to deliver world-class products tailored to your needs. Explore our diverse range of gaming solutions and experience the PALM FUN difference today, where cutting-edge design meets superior craftsmanship.

PALM FUN Advantages
  1. Perfect after-sales service

    We will track the machines we sell. If you have any questions about our machines, please feel free to contact us, we promise to solve your issues within 48 hours.

  2. Professional production

    In this industry, we have more than ten years of production experience. Over the years, from the materials used to the supply chain selection, and then the assembly process, we strive for excellence. In our workshop, there are clearly divided into different functional areas: assembly area, warehouse area, finished product area.

    All the employees are strictly trained before they are put to work. Some employees have served the company for many years, with professional technology and rich experience, familiar with the structure and process of amusement machines.

    All our machines are inspected by quality control personnel before delivery to ensure that each one is delivered to the customer in the best condition.

  3. Fun of Games

    PALM FUN strives to offer a variety of game types and styles. We deeply understand that having a sufficient diversity of games and fun is essential to cater to the interests and tastes of different players.

FAQ:
How to place the redemption machines in a right place?

One of the key features of redemption machines is that they primarily thrive on the ambiance of the venue. For instance, a coin pusher and a simulator can operate independently, but having only one redemption machine is not feasible. Therefore, when it comes to the placement of redemption machines, consider the following:
1,Ensure that the placement and layout of the equipment are distinct and centralized.
2,Keep noise levels low and avoid having a line of sight that spans too far to prevent players from easily taking in everything, which may slow down their movement.
3,Avoid clustering high-ticket payout machines and disperse machines of the same style.
4,Mix popular machines with less popular ones and avoid placing all popular machines together.

How to choose the exchange gifts of the tickets(reward points)?

1. Gifts should be exquisite. Exquisiteness is unrelated to price. Even for lower-priced gifts, there should be certain requirements for their appearance and quality. Haphazardly purchasing shoddy gifts is not acceptable. This not only fails to attract players but also affects the overall brand and reputation of the venue.
2. Gifts should be diverse. This refers to the variety of items available, providing players with more choices. Everyone's preferences are different, especially adults who have higher expectations for gifts. The venue should strive to meet the diverse needs of these players.
3. Gifts should be fashionable. The younger generation that follows trends is very interested in the hottest items of the moment. If the venue can keep up with the latest trends, it can attract the majority of consumers.
4. Gifts should be innovative. Especially during holidays and seasons, it's a good idea to try out new approaches, creating a competitive advantage with unique offerings. For example, the current trend of combining pop culture and blind box culture.

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

How to select and match redemption machines?

1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)

How to guide the players to recognize tickets at the beginning setup of the redemption machines?

Dedicated players need to be nurtured over a long period to develop a consumer habit of 'playing games - saving lottery tickets(reward points) - redeeming prizes.' However, in reality, many players are completely unaware of the purpose of lottery tickets(reward points). It is common to see lottery tickets hanging outside the machines, untouched, which proves that the venue has not put in the effort to cultivate a strong awareness of lottery ticket(reward points) consumption.
Never assume that your players already understand the purpose of lottery tickets(reward points). Even in venues that have been in operation for many years, it is still discovered during on-site interviews with players that many of them are not aware. Don't believe it? Just ask consumers at the venue. The machines, redemption counters, materials hung above the venue, and announcements by staff, among others, can all be channels for informing players about the purpose of lottery tickets(reward points). It is essential to do more promotion, create large displays and large cards, and clearly communicate the purpose of lottery tickets(reward points) to the players.

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